Prepared by
Refine Risk
for
Prepared for
PBAC 3.0 LLC
Your insurance program, refined.
A coverage review prepared exclusively for PBAC 3.0 LLC · Eastchester, NY · June 2026
3
Locations now covered
5×
Umbrella increase
40×
Cyber limit increase
About PBAC
Since 1988, PBAC 3.0 LLC has been the go-to manufacturer's rep for the foodservice equipment industry across Metro New York, New Jersey, and Connecticut. Representing 20+ best-in-class brands — including Hobart, Vulcan, Traulsen, and Berkel — PBAC's team of experts works directly with dealers, distributors, kitchen consultants, and service agencies every day. Their state-of-the-art test kitchens are the engine of their business: where relationships are built, products are demonstrated, and deals are closed.
Test kitchens — primary revenue driver
Product demos are how PBAC closes deals. These facilities were completely uninsured.
Sales reps constantly on the road
Reps travel to client sites daily across the tri-state area.
Experts, not order takers
PBAC's value is their advice. That creates professional liability exposure not covered by GL.
Growing tri-state team
11+ employees across NY and NJ require proper coverage at every location.
Choose your cyber coverage option
With cyber
Recommended
$15,866.74 / yr
Full program including $1M AmTrust cyber policy
$1M ransomware + extortion
$1M business interruption
Funds transfer + fraud protection
Third-party cyber liability
Without cyber
$14,034.74 / yr
Core program — cyber coverage not included
No ransomware protection
No cyber business interruption
No fraud / social engineering coverage
No third-party cyber liability
*E&O premium includes surplus lines taxes and fees. All premiums subject to final binding confirmation.
Current program
46
/100
The Hartford · NFP
Test kitchens uninsured. WC not under umbrella. No real BI. $25K cyber. ~$1M umbrella. No E&O.
Proposed program
97
/100
Hanover · Chubb · Superior Specialty · AmTrust
All 3 locations. WC under umbrella. Full BI. $1M cyber. E&O quoted. EPLI. Fiduciary. Employee benefits liability.
This score reflects Refine Risk's assessment of coverage breadth and limit adequacy relative to PBAC's specific risk profile. It is not an industry rating. The lower current score is driven primarily by the uninsured test kitchens, inadequate business interruption, and missing E&O.
| Dimension | Current | Proposed |
|---|---|---|
| Test kitchen / property | Uninsured | $400K + full BI |
| WC under umbrella | Not scheduled | Properly scheduled |
| Business interruption | $100K dep. props | Full ALS 12 months |
| Umbrella | ~$1M estimated | $5M Hanover |
| Cyber protection | $25K virus only | $1M AmTrust |
| Professional liability / E&O | None | $1M quoted |
| EPLI | BOP endorsement | $1M Chubb |
| Employee benefits liability | ERISA only | $1M/$1M Hanover |
| General liability | $2M/$4M | $2M/$4M |
| Carrier rating | A (Hartford) | A / A++ Hanover · Chubb |
| Coverage | Current (Hartford · NFP) | Proposed (Refine Risk) |
|---|---|---|
| Test kitchen propertyEdgewood + Franklin Lakes | Not covered | $400K · all 3 locations |
| WC under umbrellaRoad reps + kitchen staff | Not scheduled | Properly scheduled · $5M umbrella |
| Business interruptionRevenue protection | $100K dep. props — 1.5% of revenue | Full ALS · 12 months |
| Commercial umbrellaExcess liability | ~$1M est. ($579 premium) | $5M / $5M · Hanover |
| Cyber liabilityFirst party + third party | $25K virus / malware only | $1M AmTrust · optional |
| Professional liability / E&OErrors & omissions | Not covered | $1M · Superior Specialty |
| EPLIEmployment practices | BOP endorsement | $1M Chubb standalone |
| Fiduciary liabilityEmployee benefit plans | ERISA compliance only | $1M Chubb |
| Employee benefits liabilityBenefits administration errors | Not covered | $1M/$1M · Hanover · $1K ded. |
| General liabilityBodily injury + property damage | $2M / $4M | $2M / $4M · maintained |
| Product recallRep association exposure | $25K aggregate | $50K agg · $25K per occurrence |
| Hired & non-owned autoSales team vehicles | Included in BOP | Included · Hanover |
Test kitchens completely uninsured — PBAC's #1 revenue driver
Critical
The gap
The Hartford BOP covered only the Eastchester office. The Franklin Lakes, NJ and Edgewood, NY test kitchen locations had zero property coverage. These facilities house commercial equipment from Hobart, Vulcan, Traulsen and others — and more critically, they are how PBAC demonstrates product and closes sales. No demo capability means no revenue.What we did
Hanover now covers all three locations. Franklin Lakes: $150K contents. Edgewood: $250K contents. Full equipment breakdown included. Business interruption now covers the actual operation on an Actual Loss Sustained basis for 12 months — not a $100K dependent property sublimit.A fire, equipment theft, or burst pipe at Edgewood under the old policy meant absorbing a total property loss while simultaneously losing the ability to demo product — with no recovery on either. That exposure is now fully closed.
Business interruption was effectively non-existent at $100K against $6.5M in revenue
Critical
The gap
The Hartford had a $100,000 "Business Income from Dependent Properties" sublimit. This only covers lost income if a supplier's or customer's property is damaged — not PBAC's own locations. Against $6.5M in annual revenue (~$540K per month), $100K covers less than a week. PBAC's own locations had no standalone BI protection at all.What we did
The Hanover program includes full Business Income and Extra Expense coverage on an Actual Loss Sustained basis for 12 months, tied to all three locations including the test kitchens. If a covered loss shuts down any location, PBAC is protected for their actual revenue loss for up to a year while they recover.If a fire closed the Edgewood test kitchen for 90 days, PBAC would lose approximately $1.6M in revenue at their current run rate. The old $100K limit would have left $1.5M of that entirely uncovered.
Workers comp not scheduled under umbrella — reps on the road every day
Critical
The gap
PBAC had workers compensation coverage — but based on the Hartford umbrella's premium ($579), workers comp was almost certainly not scheduled as underlying insurance. That means if a serious injury claim exceeded the primary WC statutory limits, the umbrella would not respond. For a team spending significant time on the road and in commercial kitchens, this left a meaningful gap above the primary WC policy.What we did
Workers compensation is now properly scheduled as underlying insurance under the new Hanover $5M umbrella. If a catastrophic injury generates a claim that exceeds primary WC limits, the umbrella responds. The full $5M of excess protection now sits above both GL and WC.WC statutory limits handle the vast majority of claims. But for a catastrophic injury involving a road rep or a serious kitchen incident, primary WC limits can be exceeded. Scheduling WC under the umbrella ensures PBAC has a second line of defense for the worst-case scenarios their team faces every day.
Umbrella dangerously low for a $6.5M operation with active field exposure
High
The gap
The Hartford umbrella had a $579 annual premium — indicating approximately a $1M limit. For a business with $6.5M in sales, 11+ employees, multiple active locations, and reps constantly on the road and at client sites, $1M of excess coverage is not a safety net. It evaporates quickly in any serious claim. WC was also almost certainly not scheduled as underlying coverage.What we did
Hanover umbrella at $5M per occurrence / $5M aggregate — properly structured to sit above the BOP's GL limits with WC now scheduled as underlying. Five times the excess protection at a premium proportional to PBAC's actual risk profile.A serious auto accident involving a sales rep, or a bodily injury at a client's facility during a demo, could generate a $2–3M claim. The old umbrella would have run out at $1M. The new program responds up to $7M combined (GL + umbrella).
Cyber coverage at $25K — not adequate for a $6.5M operation
High
The gap
The Hartford policy had a $25K cyber virus/malware endorsement and a $10K data breach add-on. For a company managing dealer relationships, order systems, client data, and an active web presence across three locations, this offered essentially no real protection. A single ransomware event or wire fraud would have exceeded the limit before response costs were even covered.What we did
AmTrust Cyber: $1M aggregate covering ransomware, business interruption, social engineering fraud, cyber deception, data recovery, and third-party liability. Includes a suite of complimentary security services — vulnerability scans, security awareness training, incident response readiness, and managed detection and response licenses.Average small business ransomware recovery exceeds $200K. A single social engineering wire fraud — common in B2B businesses with active vendor payments — could exceed the old limit in one incident. The $25K would not have covered the forensics bill alone.
No professional liability / E&O — the single most important gap in this program
Critical
"Our people are experts at what they do and experts at the equipment. They are not order takers."
— Michael, PBAC 3.0 LLC
That's exactly right — and it's exactly why E&O coverage is not optional for PBAC. The moment your team gives advice, makes a recommendation, or specifies a product, you have a professional liability exposure. General liability does not cover that. Only E&O does.
The gap
PBAC had no professional liability coverage anywhere in their program. As a rep firm whose entire value proposition is product expertise — specifications, recommendations, kitchen design input, equipment selection — any claim that PBAC's advice caused a dealer or end-user financial harm is an E&O claim. The prior program left this entirely uninsured.Where we stand
E&O for manufacturer's representatives is one of the most difficult classes of business to place in today's market. After working multiple carriers, we have secured a quote for a $1M Miscellaneous Professional Liability policy through Superior Specialty Insurance Company — written specifically for sales representative and manufacturer's rep services. We are ready to bind on your approval.The Hanover · Allmerica Financial Benefit Insurance Co. · A rated
Business Owners Advantage + Umbrella
General liability$2M / $4M
Commercial umbrella$5M / $5M
WC scheduled under umbrellaYes
Property — 3 locations$425K total
Business income (ALS)12 months
Employee benefits liability$1M / $1M
Product recall$50K agg · $25K occ
Hired & non-owned autoIncluded
Chubb · Federal Insurance · A++ rated
ForeFront Portfolio — EPLI & Fiduciary
EPLI aggregate$1M
Third-party liability$1M
Wage & hour defense$100K
Fiduciary aggregate$1M
HIPAA / HITECH sublimit$1M
Full prior actsBoth policies
Superior Specialty Insurance Company
Professional Liability / E&O
Per claim / aggregate$1M / $1M
Deductible$1,000
Coverage scopeSales / mfr. rep services
Pollution liability$100K
Media & advertising liability$250K
Data & network liability$100K
AmTrust · Technology Insurance Co. · optional
Cyber Liability
Aggregate limit$1M
Ransomware / extortion$1M
Business interruption$1M
Cyber deception / fraud$250K
Data & system recovery$1M
Privacy & network liability$1M
Why cyber matters for a manufacturer's rep
Client and dealer data on file
A breach exposes PBAC to notification costs, regulatory scrutiny, and third-party liability across their tri-state dealer network.
Wire fraud and social engineering
B2B businesses with active vendor payments are the primary target. A single misdirected payment can exceed the prior $25K limit entirely.
Manufacturer and vendor relationships
If a supplier experiences a cyber event, PBAC's own operations can be disrupted. Business interruption from suppliers is covered under this policy.
Active digital presence
PBAC's website and order systems create ongoing media liability and network security exposure that general liability explicitly excludes.
$1,832 per year — less than $5 per day
For a business built on trust, relationships, and data, this is not a luxury. It is a baseline.
Ready to move forward?
We're here to answer questions, walk through any of the details, or get your coverage bound.
LC
Libbie Cedeno
Your account manager at Refine Risk
(914) 704-4200